Cancellation & Refund Policy

Cancellation Notice

Cancellation is Free with up to 2 hours’ notice before pick up time on booking details. A notice of cancellation must be served 2 hours before the pickup time. If driver is dispatched and you decided to cancel the booking you are liable to pay full amount of booking.

Incorrect Booking Details

Company is not responsible if any misleading information provided in the booking accidentally or intentionally e.g. wrong pickup location or wrong pickup date and time. Customer is solely responsible to provide the correct details or correct the details at least 2 hours before the pickup time and is liable to pay full amount of booking in cases where details provided were incorrect.

Customers can cancel a booking

You can cancel your booking from your manage booking section link is provided in the booking confirmation email or you can call this number 01582 22 80 80 to contact our 24/7 phone support.